• How to configure request type routes?
• How to create a subrequest?
• How to prioritize the requests?
• How to configure request type stages?
• How to create services: A Step-by-Step Guide
• How to configure request submitting through the website: A Step-by-Step Guide
• Website Service Desk (Tag). A quick quide how to use tags when submitting requests via the website interface.
• Website Service Desk (Service) module. A quick guide how to use services when submitting requests using the website interface.
• Website Service Desk (Field) module. A quick quide how to allow using additional fields while submitting the request via the website.