We recently updated our Bureaucrat Service Desk Ultimate bundle. It is already available on Odoo market. Now it also includes all addons that provide custom assignments. These addons are: Generic Assi...

We recently released another update of the Generic Security Restriction addon. With this update, we added ability to hide stat buttons (oe_stat_button) on views for specific security groups. It works ...

In this article we will explore Bureaucrat modules that provide integration between Requests and Project. We will also look at some useful examples of configuration of automated actions, automated rou...

Finally, we finished publishing our Service Desk bundles. These bundles bring services and service requests to our incident management system. All of them are available on the Odoo market for Odoo 11 ...

In this article, we explore another way to configure request type with the help of the diagram view. It is very easy, fast and illustrative process that allows to plan request workflow on the fly. You...