Bureaucrat ITSM | Center of Research & Development

Bureaucrat ITSM

The newest release of Bureaucrat bundles

by Galina Prokopenko

This week we are updating the Bureaucrat bundles and introducing many changes to our products. Also look out for our products on Odoo version 16 coming soon. The first module on 16th will be Generic S...

Apr 11, 2023

New bureaucrat release

by Dmytro Katyukha

With this release we reease new modules and new features of Bureaucrat. Most notable features are: Bureaucrat Knowledge. In this release we've published our implementation of the knowledge base - Bure...

Jul 9, 2021

Bureaucrat ServiceDesk is under the new release

by Galina Prokopenko

Bureaucrat bundles are developed constantly. Our Helpdesk and ServiceDesk services are provided for all types of SMEs. You can try our free HelpdeskLite if you need just manage income requests on your...

Jun 14, 2021

BigBlueButton for web-conferencing

by Galina Prokopenko

We are moving to new lockdowns all over the world now and we want to talk about web-conferences in Odoo today. So if you need a module that can handle long discussions, you must try BigBlueButton inte...

Nov 23, 2020

New Bureaucrat Release

by Dmytro Katyukha

New Bureaucrat Release. CR&D proudly announces a new release of all our Bureaucrat addons. We are happy to introduce to you our new Bureaucrat re...

Sep 10, 2020

New Bureaucrat Release

by Dmytro Katyukha

We are happy to introduce to you our new Bureaucrat release. A lot of work had been done during the past months. We are releasing 3 new addons. We have added new features and improve UI for website. W...

Jan 16, 2020

Choosing Helpdesk: Which Components Should It Have

by Center of Research and Development LLC, Вадим Караваєв

This article may be interesting for people who are in the process of choosing the first helpdesk system for their company, for those who already have helpdesk but looking for something more, for peopl...

Dec 2, 2019

New Bureaucrat Release (01 November 2019)

by Center of Research and Development LLC, Вадим Караваєв

We are happy to introduce to you our new Bureaucrat release. A lot of work had been done during the past months. The main feature of this release is support of Odoo13. Also we have a set of new cool f...

Nov 1, 2019

Doubleclick - Edit Mode

by Center of Research and Development LLC, Вадим Караваєв

We have recently published a set of new addons. They have similar functionality but each is developed to work for certain view mode. These addons provide ability to open Odoo records in the Edit mode ...

Sep 5, 2019

New System Events Relatd to Mail

by Center of Research and Development LLC, Вадим Караваєв

In this article, we continue to explore new interesting features of our Bureaucrat system. We recently added 2 new events to our system related to emails. And now we can use them to add even more auto...

Aug 30, 2019

Change Category of Active Requests

by Center of Research and Development LLC, Вадим Караваєв

With the recent update, we have added a new ability to our system to change the category of created requests. It is a self-explanatory feature, but some options may not be so obvious to see. In this a...

Aug 30, 2019

New Bureaucrat Release (30/08/2019)

by Center of Research and Development LLC, Вадим Караваєв

Today we have published a new Bureaucrat release. A lot of new stuff is coming with it, including 4 new Bureaucrat addons, 4 new general Odoo addons, new system events and actions, and many more. Here...

Aug 30, 2019

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