Bureaucrat ITSM

Request for Incident - Add a Category to Requests
With a large number of different incidents, it is useful to categorize requests. Let us configure categories for incident requests. Under the *Confi...
Center of Research and Development LLC, Вадим Караваєв
— March 2019 — 1143 views

Request for Incident - Basic Setup
Let's start to build our Service Desk using Bureaucrat ITSM. The only thing you need for basic functionality is to configure a type of request. You ...
Center of Research and Development LLC, Вадим Караваєв
— March 2019 — 975 views

Bureaucrat ITSM
Bureaucrat ITSM provides incident management system according to the ITIL v3 standarts. This system has a very flexible customization and can satis...
Center of Research and Development LLC, Вадим Караваєв
— March 2019 — 1133 views

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