Generic request modules
- Generic Request Field Module. A quick guide how to configure additional fields in the request types.
- Generic Request Service Condition. A quick guide how to add conditions for the transition of action.
- Generic Request Mail Integration. A quick guide how to configure creating the requests from incoming emails.
Website Service Desk
- Website Service Desk (Tag). A quick quide how to use tags when submitting requests via the website interface.
- Website Service Desk (Service) module. A quick guide how to use services when submitting requests using the website interface.
- Website Service Desk (Field) module. A quick quide how to allow using additional fields while submitting the request via the website.