Bureaucrat ITSM | Center of Research & Development

Бюрократ ITSM

Request for Changes (RFC) - Advanced Setup

від Center of Research and Development LLC, Вадим Караваєв

In our recent article , we explored the basic configuration of Request for Changes in our Bureaucrat system. Today, we'll look at some of the advanced configuration options. The general idea is to div...

черв. 7, 2019

Request for Changes (RFC) - Basic Setup

від Center of Research and Development LLC, Вадим Караваєв

Request for Changes (RFC) is a formal request for the implementation of Changes. It controls the lifecycle of all changes and contains all information required to approve a Change. Request for Changes...

черв. 6, 2019

Bureaucrat Service Desk Ultimate Update

від Center of Research and Development LLC, Вадим Караваєв

We recently updated our Bureaucrat Service Desk Ultimate bundle. It is already available on Odoo market. Now it also includes all addons that provide custom assignments. These addons are: Generic Assi...

трав. 30, 2019

Generic Security Restriction Update 2

від Center of Research and Development LLC, Вадим Караваєв

We recently released another update of the Generic Security Restriction addon. With this update, we added ability to hide stat buttons (oe_stat_button) on views for specific security groups. It works ...

трав. 30, 2019

Integration between Requests and Project

від Center of Research and Development LLC, Вадим Караваєв

In this article we will explore Bureaucrat modules that provide integration between Requests and Project. We will also look at some useful examples of configuration of automated actions, automated rou...

трав. 27, 2019

Service Desk's Releases

від Center of Research and Development LLC, Вадим Караваєв

Finally, we finished publishing our Service Desk bundles. These bundles bring services and service requests to our incident management system. All of them are available on the Odoo market for Odoo 11 ...

трав. 11, 2019

How To Easily Configure Request Workflow Using Diagram View

від Center of Research and Development LLC, Вадим Караваєв

In this article, we explore another way to configure request type with the help of the diagram view. It is very easy, fast and illustrative process that allows to plan request workflow on the fly. You...

трав. 7, 2019

Bureaucrat Service Desk

від Center of Research and Development LLC, Вадим Караваєв

We start to publish our Service Desk bundles. These are extended versions of Bureaucrat Helpdesk supplemented by services and some extra addons. Our upcoming releases will present to you Service Desk ...

квіт. 19, 2019

Button Box Fullwidth Addon

від Center of Research and Development LLC, Вадим Караваєв

We would like to introduce you our CRND Web Button Box Fullwidth addon. It does a small interface improvements and displays a button box at the top of the form (Enterprise-like). It also adds a very s...

квіт. 9, 2019

Generic Security Restriction Update

від Center of Research and Development LLC, Вадим Караваєв

Our Generic Security Restriction addon have got an update. With this update, we added a new unique feature to hide or make readonly specific fields on the views. To do this, we need to select these fi...

квіт. 9, 2019

Generic Security Restriction

від Center of Research and Development LLC, Вадим Караваєв

We have recently released the Generic Security Restriction addon. This addon will be useful not only as part of the Bureaucrat but also for all Odoo users. It is a small but very useful tool to quickl...

квіт. 4, 2019

Automatic Assignments

від Center of Research and Development LLC, Вадим Караваєв

Automatic Assignments is a very handy tool for request or project management. Whether you want to divide the workload or select the right specialist, assignments will do the job. Bureaucrat basic modu...

квіт. 4, 2019