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  1. Bureaucrat Knowledge
  2. Bureaucrat Helpdesk Light
  3. Generic Request Module. A Quick Guide to Configuring Requests.
 

  • How to assign a request to the manager?
  • How to add tags to requests?
  • How to track the request activities and set the due date?
  • How to configure the request category?
  • How to configure request types?
  • How to configure request type routes?
  • How to create a subrequest?
  • How to prioritize the requests?
  • How to configure request type stages?
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