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  1. Bureaucrat Knowledge
  2. Bureaucrat Documentation
  3. Admin Guides

  • Configure Request Category
  • Configure Request Type
  • Configure Request Type Routes
  • Configure Request Type Stages
  • How To Configure The Request Numbering Sequence
  • How To Set Up Automated Emails on SLA Events (Using Automated Actions)
  • How To Set Up Notifications in the Bureaucrat System
  • How to Assign Manager of the User Who Submitted the Request
  • How to Configure Request for Incident
  • How to Configure SLA to Work for Clients with Different Services and Service Levels in Contracts
  • How to Move Requests by the Route from Website Interface
  • How to Set Up Integration between Requests and Projects
  • How to Set Up Request for Changes
  • Setting Up a Request. Only Assigned Person or System Administrator Can Move Requests by the Route
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