• Configure Request Category
• Configure Request Type
• Configure Request Type Routes
• Configure Request Type Stages
• How To Configure The Request Numbering Sequence
• How To Set Up Automated Emails on SLA Events (Using Automated Actions)
• How To Set Up Notifications in the Bureaucrat System
• How to Assign Manager of the User Who Submitted the Request
• How to Configure Request for Incident
• How to Configure SLA to Work for Clients with Different Services and Service Levels in Contracts
• How to Move Requests by the Route from Website Interface
• How to Set Up Integration between Requests and Projects
• How to Set Up Request for Changes
• Setting Up a Request. Only Assigned Person or System Administrator Can Move Requests by the Route