Blog Posts | Center of Research & Development

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How to manage Odoo addons on server deployed by CR&D Deploy script

Doubleclick - Edit Mode

by Center of Research and Development LLC, Вадим Караваєв

We have recently published a set of new addons. They have similar functionality but each is developed to work for certain view mode. These addons provide ability to open Odoo records in the Edit mode ...

Sep 5, 2019 Bureaucrat ITSM

New System Events Relatd to Mail

by Center of Research and Development LLC, Вадим Караваєв

In this article, we continue to explore new interesting features of our Bureaucrat system. We recently added 2 new events to our system related to emails. And now we can use them to add even more auto...

Aug 30, 2019 Bureaucrat ITSM

Change Category of Active Requests

by Center of Research and Development LLC, Вадим Караваєв

With the recent update, we have added a new ability to our system to change the category of created requests. It is a self-explanatory feature, but some options may not be so obvious to see. In this a...

Aug 30, 2019 Bureaucrat ITSM

New Bureaucrat Release (30/08/2019)

by Center of Research and Development LLC, Вадим Караваєв

Today we have published a new Bureaucrat release. A lot of new stuff is coming with it, including 4 new Bureaucrat addons, 4 new general Odoo addons, new system events and actions, and many more. Here...

Aug 30, 2019 Bureaucrat ITSM

How to Set Up Custom Notifications on Request Events

by Center of Research and Development LLC, Вадим Караваєв

On major events of request (create, close, assign, etc.), our system send default notifications to default recipients. You can turn on and off notifications in the settings for each request type. But ...

Aug 23, 2019 Bureaucrat ITSM

Generic Security Restriction - New Features

by Center of Research and Development LLC, Вадим Караваєв

We recently updated our Generic Security Restriction addon. With this update, we added new highly demanded features to our module. You can now also change specific parameters of Many2one fields from t...

Aug 15, 2019 Bureaucrat ITSM

Generic Request + Survey

by Center of Research and Development LLC, Вадим Караваєв

In this article, we want to share with you our new Generic Request Survey addon. This addon integrates our Bureaucrat system with Surveys. Request's surveys can be very helpful as they facilitate the ...

Aug 14, 2019 Bureaucrat ITSM

Canned Responses

by Center of Research and Development LLC, Вадим Караваєв

Our next new addon we would like to introduce is Crnd Mail Canned Response . This is a standalone module and it can be used in your Odoo without any additional dependencies. It will save a lot of time...

Aug 12, 2019 Bureaucrat ITSM

Sign Up - Create Lead

by Center of Research and Development LLC, Вадим Караваєв

We have released a number of interesting recently developed addons. We are excited to share our novelties with you as soon as possible, so a series of introduction articles for every one of them in co...

Aug 9, 2019 Bureaucrat ITSM

New Bureaucrat Release (05/08/2019)

by Center of Research and Development LLC, Вадим Караваєв

We have released a new update for our Bureaucrat system. There are a lot of changes and new features we would like to share. All updates are made for Odoo 11 and Odoo12 and are already available on Od...

Aug 5, 2019 Bureaucrat ITSM

New Request Event - Priority Change

by Center of Research and Development LLC, Вадим Караваєв

With the previous update, Bureaucrat system has received a mechanism to track all request events. They are recorded and can be seen by clicking a new Events button on the request form. Tracking events...

Aug 5, 2019 Bureaucrat ITSM

Set Up Automated Emails on SLA Events

by Center of Research and Development LLC, Вадим Караваєв

In this article, we will explore one of the ways to configure automatic email notifications in Bureaucrat system and in Odoo in general. The configuration will cover the following topics: Setting up O...

Jul 9, 2019 Bureaucrat ITSM

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