How To Easily Configure Request Workflow Using Diagram View by Center of Research and Development LLC, Вадим Караваєв In this article, we explore another way to configure request type with the help of the diagram view. It is very easy, fast and illustrative process that allows to plan request workflow on the fly. You... May 7, 2019 Bureaucrat ITSM
Bureaucrat Service Desk by Center of Research and Development LLC, Вадим Караваєв We start to publish our Service Desk bundles. These are extended versions of Bureaucrat Helpdesk supplemented by services and some extra addons. Our upcoming releases will present to you Service Desk ... Apr 19, 2019 Bureaucrat ITSM
How To Make Fields Readonly Or Invisible In Odoo by Center of Research and Development LLC, Вадим Караваєв In the previous article , we described how to restrict access to menu items in Odoo. But sometimes you just need to hide or make readonly one or several fields on the view without hiding a menu. For n... Apr 19, 2019 How To
How to Set Up Integration Between Odoo and Rocket.Chat by Center of Research and Development LLC, Вадим Караваєв Most of Odoo applications provide an active interaction with users involving sending notifications. Odoo notification management supports internal messages and email alerts. In some cases, it is very ... Apr 18, 2019 How To
How To Hide Menus In Odoo by Center of Research and Development LLC, Вадим Караваєв Access control in Odoo is managed by providing access for specific user security groups to selected menus. All users of the selected group will get access to this menu. In addition, some Odoo modules ... Apr 18, 2019 How To
Button Box Fullwidth Addon by Center of Research and Development LLC, Вадим Караваєв We would like to introduce you our CRND Web Button Box Fullwidth addon. It does a small interface improvements and displays a button box at the top of the form (Enterprise-like). It also adds a very s... Apr 9, 2019 Bureaucrat ITSM
Generic Security Restriction Update by Center of Research and Development LLC, Вадим Караваєв Our Generic Security Restriction addon have got an update. With this update, we added a new unique feature to hide or make readonly specific fields on the views. To do this, we need to select these fi... Apr 9, 2019 Bureaucrat ITSM
Generic Security Restriction by Center of Research and Development LLC, Вадим Караваєв We have recently released the Generic Security Restriction addon. This addon will be useful not only as part of the Bureaucrat but also for all Odoo users. It is a small but very useful tool to quickl... Apr 4, 2019 Bureaucrat ITSM
Automatic Assignments by Center of Research and Development LLC, Вадим Караваєв Automatic Assignments is a very handy tool for request or project management. Whether you want to divide the workload or select the right specialist, assignments will do the job. Bureaucrat basic modu... Apr 4, 2019 Bureaucrat ITSM
New Bureaucrat Release: April 2, 2019 by Center of Research and Development LLC, Вадим Караваєв We have just published our new Bureaucrat release. This is one of our regular releases with the latest updates and bug fixes. All available addons have been updated to the latest versions. Our Helpdes... Apr 2, 2019 Bureaucrat ITSM
Service Level Agreement by Center of Research and Development LLC, Вадим Караваєв Service Level Agreement (SLA) helps to define the level of service you expect from a supplier. In other words, it determines how much time supplier should spend on each service, the quality of service... Mar 28, 2019 Bureaucrat ITSM
Request for Incident - Set Up Automated Route by Center of Research and Development LLC, Вадим Караваєв When processing requests, it is very useful if the request can move on some routes automatically under certain conditions. We can do this with the help of Generic Request (Auto route) add-on. For exam... Mar 14, 2019 Bureaucrat ITSM