- FAQ
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Admin Guides
- How to assign a certain team for request with different resouces
- How to prioritize the requests?
- It is easier to schedule and hold video meetings with the new Generic Appointment modules.
- How to get customer feedback using Odoo surveys integration
- How to assign the request created by the author to the manager.
- How to assign the Request for Changes to the change manager.
- Configure Request Category
- How to assign a request to a certain team according to the request category
- Configure Request Type
- Configure Request Type Routes
- Configure Request Type Stages
- How To Configure The Request Numbering Sequence
- How To Set Up Automated Emails on SLA Events (Using Automated Actions)
- How To Set Up Notifications in the Bureaucrat System
- How to Assign Manager of the User Who Submitted the Request
- How to Configure Request for Incident
- How to Configure SLA to Work for Clients with Different Services and Service Levels in Contracts
- How to Move Requests by the Route from Website Interface
- How to Set Up Integration between Requests and Projects
- How to Set Up Request for Changes
- How to assign a team for request Instruction
- Setting Up a Request: Only Assigned Person or System Administrator Can Move Requests by the Route
- User Guides
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Референс
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Generic Request Modules
- Generic Request Weight
- Generic Request Todo module
- Generic Request Action Survey
- Generic Request Survey
- Generic Request (Action Subrequest)
- Generic Request (Actions)
- Generic Request (Auto route)
- Generic Request (Auto routes subrequest)
- Generic Request (Conditional Actions)
- Generic Request (Conditions)
- Generic Request (Fields)
- Generic Request (Kind)
- Generic Request (Parent)
- Generic Request (Related Document)
- Generic Request (Related Requests)
- Generic Request (Reopen As)
- Generic Request (Resource)
- Generic Request (SLA Log)
- Generic Request (SLA)
- Generic Request (Service)
- Generic Request (Stage Type SLA)
- Generic Request (Stage Type)
- Generic Request (Tags)
- Generic Request Action (HR)
- Generic Request Overview
- Website Service Desk Modules
- Generic Condition Modules
- Generic Resource Modules
- Generic Service Modules
- Generic Tag Modules
- Generic Assignment modules
- Generic Team modules
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Generic Request Modules
- Knowledge base